The ICAEW has reported that HMRC are aware that there are problems with the Bank of Santander’s Bill Pay service which is used by many individuals to pay their self assessment tax liabilities by credit or debit card.
HMRC have issued a statement giving advice on other ways to pay and also confirming that payments made late because of this problem will not incur interest or penalties.
HMRC advised the ICAEW that:
‘The Bank of Santander is having problems with their Bill Pay service that customers use to pay their tax by credit card or debit card. We are working with them to sort this out.
There are other ways you can pay us. These are:
By Faster Payments. You can find out more at:
At your bank
At the Post Office
By Debit/Credit card
You can find out more about these other methods of payment at:
Please continue to try to pay us, but if your payment is late because of the problems Santander is experiencing you will not have to pay a penalty or interest for late payment.’
Internet link: ICAEW Tax Faculty